Privacy Policy

PR CANCUN BIENES RAICES SA DE CV is responsible for the use and handling of the personal data that you voluntarily provide us, according to the Federal Law of Protection of Personal Data in Possession of Individuals.

The personal information will be used, mainly, to inform you about the promotion of your property and, basically, it will be your Name, Phone and Email, which will be kept confidential.

Although we do not provide your data to any person or company, without your express consent, you can, at any time, request us the Access, Rectification and Cancellation of the same or the Opposition to its management, through the mail: luis@palmarealprop.com

In the case of properties intended for residential use, we comply with NOM-247-SE-2021 in the following manner:

1. The prices of the properties for sale for residential use that are published are total in cash transactions, the expenses associated with the deed, such as notary fees, appraisals, registration and registry fees, including state and municipal taxes and duties will be calculated at the respective Notary's office.

2. The characteristics of the different types of properties that are marketed can be found through the respective link.

3. In credit operations, the total price will be determined based on the variable amounts of credit concepts and notary expenses that must be consulted with the financial institutions, mortgage brokers or, if applicable, promoters that will assist and advise you.

4. The address where you may file a complaint or claim regarding the purchase and sale of real estate for residential use is located at Av Acanceh mzn 2, Lt 3, piso 3-B, SM 11, Cancún, Quintana Roo, CP 77504 Mexico , with office hours from Monday to Friday from 09:00 to 16:00 hours and Saturdays from 09:00 to 13:00 hours. For which it will have a response period in each channel of attention of thirty working days. The electronic address for complaints and suggestions is: COMPLAINTS AND SUGGESTIONS

5. Model of adhesion contract registered before PROFECO is: CONTRACT OF INTERMEDIATION IN REAL ESTATE INTENDED FOR DWELLING HOUSES

6. The form and payment plan for real estate is cash, with the intervention, if possible, of mortgage loans from financial institutions or ONAVIS, as long as the property and the buyer comply with the requirements established by Sociedad Hipotecaria Federal, the Financial Institutions or the rules of operation of ONAVIS.

7. The Privacy Notice is available for consultation at: PRIVACY NOTICE

8. In the event that in the images or videos the properties appear with furniture, decorations or equipment, these are not included in the price, are not part of the promotion and therefore, there is no obligation to deliver them, give them away or make them part of any promotion. We strongly suggest that you consider that the price is only for the property and does not include furniture, decoration, equipment or vehicles.

Any change to this privacy notice will be published in this same section.